- Collection
- Faqs
General Questions
What is GreenlyLive?
GreenlyLive is an eco-friendly store offering sustainable lifestyle products, zero-waste essentials, and environmentally friendly home goods.
Why should I choose GreenlyLive?
We focus on sustainability, ethical sourcing, and high-quality eco-friendly products that reduce waste and promote a greener planet.
Do you ship internationally?
Yes, we ship worldwide! Shipping rates vary based on location.
How can I contact customer support?
You can email us at [your email] or use the Contact Us form on our website.
Orders & Shipping
How long does shipping take?
Shipping times depend on your location:
- USA & Canada: 5-10 business days
- Europe: 7-15 business days
- Rest of the World: 10-20 business days
How do I track my order?
Once your order ships, you’ll receive a tracking number via email.
Do you offer free shipping?
Yes, we offer free shipping on orders over $50.
My order is delayed. What should I do?
If your order takes longer than expected, contact us with your order number at [your email].
Returns & Refunds
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original packaging.
How do I request a refund?
Email us at [your email] with your order number and reason for return.
Do I have to pay for return shipping?
Yes, return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
Eco-Friendly Products
Are all your products truly eco-friendly?
Yes! We ensure all our products are biodegradable, reusable, or sustainably sourced.
What materials are used in your products?
We use bamboo, organic cotton, recycled stainless steel, and plant-based alternatives.
How does using your products help the environment?
Our products help reduce plastic waste, carbon footprints, and reliance on single-use items.
Do you support ethical sourcing?
Absolutely! We work with fair-trade and ethical suppliers to ensure sustainability at every step.
Payments & Discounts
What payment methods do you accept?
We accept credit/debit cards, PayPal, and Stripe payments for secure transactions.
Do you offer discounts?
Yes! Subscribe to our newsletter for exclusive discount codes and eco-friendly deals.
Is my payment information secure?
Yes, we use SSL encryption to protect your payment details.
Wholesale & Bulk Orders
Do you offer wholesale pricing?
Yes! Contact us for bulk order discounts.
Can I customize products for my brand?
Some of our products allow branding and customization. Email us for more details.